Bull99e takes every player's privacy seriously. This Privacy Policy sets out transparently how we collect, use, store and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six data protection principles that form the foundation of Bull99e's Privacy Policy and safeguard your information at all times.
All data transmitted between your device and Bull99e's servers is protected by industry-standard 256-bit SSL encryption. Your personal information, financial transactions, and login details cannot be intercepted by unauthorised third parties.
The Bull99e Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only what is necessary, obtain player consent before processing sensitive data, and give you full rights of access.
Bull99e has never sold and will never sell players' personal information to any third party for marketing or any other purpose. Your data belongs to you, and we only use it for purposes you have consented to.
We clearly explain every category of data collected, the purpose of collection and the retention period. There is no silent or undisclosed data collection — all Bull99e data processing is transparent and open to review by players.
Every Bull99e player has the right to access, review, correct or request deletion of their personal data at any time. Requests will be processed within 14 business days through our customer support channels.
Player data is stored on secure servers protected by strict access control systems. Only authorised Bull99e staff may access player data, and solely for legitimate purposes such as customer support or legal compliance.
Bull99e collects various categories of personal information from players during registration, platform use and financial transactions. This data collection is necessary to enable us to provide safe, fair online betting services that meet Malaysian legal requirements.
Below is a table of the data categories we collect along with the purpose of each:
| Data Categories | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity verification (KYC), legal compliance |
| Contact Data | Malaysian phone number, email address | Account communications, OTP verification, customer support |
| Financial Data | Payment methods (TnG, GrabPay, FPX), RM transaction history | Processing deposits & withdrawals, fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection, platform optimisation |
| Usage Data | Game history, betting logs, pages visited | Experience personalisation, platform analytics, responsible gaming |
| Communication Data | Live chat records, support emails, complaints | Issue resolution, service quality assurance |
We only collect data that is strictly necessary for the stated purposes. Bull99e does not collect sensitive data such as medical information or religious beliefs unless required by applicable law.
Personal information collected by Bull99e is used solely for legitimate purposes directly related to the provision of Bull99e platform services. Below is a full breakdown of how your data is used:
Marketing Note: Bull99e will only send you marketing communications if you have given explicit consent during registration. You may withdraw this consent at any time through your account settings or by contacting our support team.
We do not use your personal data to make automated decisions that affect your legal rights without human involvement. Every significant decision regarding your account — including suspension or closure — involves a manual review by our team.
Bull99e does not sell, rent or disclose players' personal information to third parties for independent marketing purposes. However, there are limited situations where we may share your data with certain parties, as outlined below:
Our Guarantee: All third parties working with Bull99e are required to sign data processing agreements that comply with Malaysia's PDPA 2010 and maintain security standards equal to or exceeding our own.
Protecting players' personal data is a top priority for Bull99e. We implement multiple layers of technical and organisational security to ensure your data is always safeguarded against unauthorised access, loss or damage.
While Bull99e takes all reasonable precautions, no online system can guarantee absolute 100% security. You are also responsible for keeping your account password and login details confidential. Please contact us immediately at support@bull99e.net if you suspect your account has been accessed without authorisation.
The Bull99e website uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance and maintain the security of your login session.
Types of Cookies We Use:
Cookie Controls: You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the Bull99e platform. For guidance on managing cookies in browsers such as Chrome, Firefox, or Safari, refer to your browser's help section.
Bull99e does not use cookies to track your activity on other websites or for third-party advertising purposes. Our tracking is limited to activity within the Bull99e platform only.
As a Bull99e player based in Malaysia, you have the following rights under the Personal Data Protection Act 2010 (PDPA) with respect to the personal data we hold about you:
Request a copy of all personal data we hold about you. We will provide this information within 14 business days.
Request the correction of inaccurate or incomplete data. Corrections will be made following identity verification.
Request the deletion of your personal data, subject to any legally mandated retention obligations still in effect.
Object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.
Request your data in a machine-readable format for transfer to another platform, where applicable.
Request that we restrict the processing of your data in certain circumstances while a dispute is being resolved.
To submit any request relating to your data rights, please contact us at support@bull99e.net with the subject line "Data Rights Request – [Your Username]". Identity verification will be required before any action is taken.
Bull99e retains players' personal data for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations in Malaysia.
Once the retention period has lapsed or data is no longer required, Bull99e will securely delete or anonymise it using approved methods. Anonymised data may be retained for analytical purposes without identifying any individual.
Bull99e reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology or Malaysian legal requirements. The date of the most recent update will always be displayed at the top of this page.
For material changes — that is, changes that significantly affect how we process your personal data — Bull99e will provide at least 14 days' notice before the amendment takes effect, via:
Continued use of the Bull99e platform after the effective date of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with any changes, please contact us to discuss your options, including account closure.
If you have any questions, concerns, or complaints about how Bull99e handles your personal data, or if you wish to exercise any of your data rights, please reach out to us through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body overseeing personal data protection in Malaysia.
For enquiries in Bahasa Malaysia or English, email us at support@bull99e.net and our team is on hand 24/7 to assist you.
The most frequently asked questions by Malaysian players regarding privacy and data protection at Bull99e.
Register a Bull99e account today and play with peace of mind — your privacy is fully protected by the highest security standards and complete compliance with Malaysia's PDPA 2010.